You will receive a shipping confirmation email once your order has been shipped.
Based on your address it can take a few days after placing your order for you to receive your shipping confirmation email.
After you receive your shipping confirmation email it can also take a few days before your tracking starts to update.
This is all normal and part of the delivery time of the product you chose.
Usually the delivery takes 7 to 15 business days.
Please add an additional 1-3 business days for orders where you have added the engraving option.
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. However, this is just a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.
AllHeWants cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.
We accept every major credit and debit card including: Visa, PayPal, MasterCard, American Express, Apple Pay.
There may be different reasons why your payment method has been declined.
1. A typo in the card number or the Card Verification Code (CVC).Try entering your card number or CVC again
2. Make sure your card is not expired
3. Make sure the billing address matches the billing address on your payment method
4. Check if you have sufficient funds for the purchase
If you have tried all these and still couldn’t get your card to work, please contact your bank or card provider.
If you need to change or cancel your order, please contact us immediately. Once our warehouse has processed your order, we will be unable to make any changes.
Please check your spam/junk mail and if so, remember to mark the email as 'not junk'.
PRODUCT SPECIFICATIONS AND WARRANTY
We use Japanese Miyota Precision Quartz Movement, which is one of the most well known in the industry.
AllHeWants watches have water resistance of 3 ATM or 30 m. In general, withstands splashes or brief immersion in water, but not suitable for swimming or bathing. Please avoid contact with water, as water damage is not covered under warranty.
The glass we use for our watches is made of hardened mineral crystal.
This is actually a very simple fix, please see the instructions below.
If the middle subdial pointer is pointed to the right:
Simply pull the crown (knob to adjust the time) out 2clicks and then press the bottom button on your watch. This will make the subdial hand jump back one second at a time. Do this until the hand is straight.
If the middle subdial pointer is pointed to the left:
Simply pull the crown (knob to adjust the time) out 2clicks and then press the top button on your watch. This will make the subdial hand jump forward one second at a time. Do this until the hand is straight.
If the far left sub-dial is not centered, you will need to press the correct button (reference above) continuously. The stopwatch minute hand (far left dial) is synchronized with stopwatch second hand (middle dial).
Hope this makes sense, if you have any issues please don't hesitate to ask.
AllHeWants watches have a limited warranty that covers manufacturer's defects for one year after the original purchase date. Basically, if the watch parts or mechanics don't work properly, and it's our fault, we will repair or replace your product for free. However, this does not cover any abuse you might put your watch through on your own. The warranty does not cover water damage, normal wear and tear, batteries, accidental glass damage, scratches, strap damage, or theft. Proof of purchase is required for all warranty claims and service requests.
All of our watch batteries can be found at any electronic store, as well as most watch repair or jewelry shops. Any watch repair shop or Jeweler should be able to assist you with the battery replacement. We don't suggest replacing the battery, as it requires some special tools and you could damage the watch.
With proper care, your wood watch can be worn for many years to come.
The biggest enemy of wood is sudden changes in temperature and humidity. This means if you leave your watch in a car on a hot sunny day, the high temperature has the ability to swell the wood and cause it to crack. Same with leaving it in the car on a particularly cold day or night, the cold will shrink the wood, putting pressure against the glass and pins and could cause breakage at those points.
Humidity control is also important. Too much and the wood will absorb the water and swell, too little and it will dry out the wood and shrink. Swelling and shrinking increase the possibility of cracking in the future.
When you are not wearing your watch be sure that it is inside, and also protected in either its original packaging or in a watch or jewelry box to protect it from an overly wet or dry environment.
Additionally, the best thing you can do for the wood of your watch is make sure it is properly conditioned, protecting the wood from the elements. We recommend Tung Oil or Lemon oil both of which can be found at hardware stores, or online.
Using a soft cloth, pour 1 teaspoon of your chosen oil on to the cloth and then use the cloth over the surface of the wood, buffing slightly. This will aid in keeping your watch clean and conditioned and will increase the luster.
Upon receiving your wood watch be sure to note the instruction card provided. Wind the watch at least 15-20 times prior to wearing it. After the initial winding, your daily activity should be sufficient to keep the watch wound, if worn every day for a minimum of 8 hours.
Lack of sufficient movement or inconsistent wearing of the watch may require additional manual winding. As this is a mechanical watch, quartz watch accuracy cannot be expected. If your watch is consistently fast or slow regardless of proper winding and wearing, and you have surpassed the warranty period, we recommend taking your watch to a reputable jeweler or watch repair store and having them service the watch which should include: cleaning, oiling, and regulating the movement.
Setting Non-Date Models
Step 1: Pull out the crown. Turn crown to move the hands forward (clockwise) to set the time. Set the minute hand approximately 5minutes ahead of the desire minute marker, and then turn back to the same marker.
Step 2: Push the crown back to the “IN” position.
Setting Date Models
Step 1: When The Second hand reaches the 60th second mark, pull the crown to the “OUT” position.
Step 2: Turn the crown to move the hands forward(clockwise) until you see the date (for date only) or both day and date change(Midnight).
Step 3: For AM time, continue to move the hands forward until the minute hand is approximately 5 minutes ahead of the desired minute marker; then turn back to the same minute marker. For PM time first advance the hands past 12 o’clock midday, then set the time.
Step 4: When the time standard that you are using reaches the 60th second, push the crown to the “IN” position
NOTE: The date will change automatically at approximately midnight. The watch calendar uses a 31 day cycle. Therefore, at the end of any month with less than 31 days, the date must be advanced manually to “1” (See Step 5)
Step 5: For normal date or date displays, pull the crown to the “intermediate” position (one “click”). Turn crown one way until the correct date appears. Push the crown in.
NOTE: The calendar should not be changed manually between 9:00 pm and 6:00 am. As this could cause an incorrect display, which must be corrected later.
Yes, AllHeWants provides engraving on selected models. Please have in mind that the engraving can take 1 to 3 additional days.
All of our sunglasses are UV 400 protected, which blocks all light rays with wavelengths up to 400 nanometers. (This covers all of UVA and UVB rays.)
Polarized sunglasses are specialized eyewear designed to reduce glare from surfaces such as water, snow, and glass. Glare distorts the true color of objects and makes them harder to distinguish. The main difference is that polarized lenses are designed specifically to block the glare from reflected light while non-polarized lenses only block intense light.
AllHeWants warrants that our sunglasses are free from manufacturing defects (in material or workmanship) for a period of 1 year from the date of purchase. This does not cover scratches on lenses, damages caused by accident, abuse, neglect, improper use or storage of the product, unauthorized modifications, or normal wear and tear.