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🚚 Christmas Exclusive: Free Worldwide Shipping
Shop now and enjoy free global shipping on all orders for a limited time.
Please note that all orders placed between 29 November and 5 December may require up to an additional 3 business days for processing due to increased demand. Thank you for your understanding!
We offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries, you will be informed.
LOST/MISSING PACKAGES
VALVITRA LTD are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address are correct before processing your order.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
SHIPPING TIME
Shipping time varies by location.
| Location | *Estimated Shipping Time |
| United States United Kingdom Canada Australia | 3-7 Business days* |
| Europe Middle East | 3-10 Business days* |
| Asia | 5-12 Business days* |
| New Zealand Africa Central & South America | 10-21 Business days* |
* The estimated delivery times are “estimates” based on recent deliveries and shall not be seen as a guaranteed delivery timeframe. We do our best to ensure that the shipping process works as smoothly as possible, but in case of late delivery – we do not issue a refund.
Max delivery time – 30 business days.
*This doesn’t include our 1-5 business days processing time.
*All shipping times exclude clearance/customs delays
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
Sometimes it can take 2-5 business days for the tracking information to be updated in the system. If your order has been placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
Usually when you order more than one item, we send them all together in one package. Because of logistical reasons, sometimes items in the same order can be sent in separate packages. This does not mean, that you will have to pay additional shipping fee. If you have any other questions, please contact us and we will do our best to help you out.